{"id":19789,"date":"2022-12-22T11:27:09","date_gmt":"2022-12-22T10:27:09","guid":{"rendered":"https:\/\/letempsmag.ma\/?p=19789"},"modified":"2022-12-22T11:27:10","modified_gmt":"2022-12-22T10:27:10","slug":"wafa-assurance-plebiscitee-au-concours-elu-service-client-de-lannee-2023","status":"publish","type":"post","link":"https:\/\/letempsmag.ma\/?p=19789","title":{"rendered":"<strong>Wafa Assurance pl\u00e9biscit\u00e9e au concours \u00ab\u00c9lu Service Client de l\u2019ann\u00e9e 2023\u00bb<\/strong>"},"content":{"rendered":"\n<p>Wafa Assurance a remport\u00e9 l\u2019\u00c9lection Service Client de l\u2019Ann\u00e9e Maroc (ESCDA) dans la cat\u00e9gorie \u00abAssurance\u00bb pour la 2<sup>\u00e8me<\/sup> ann\u00e9e cons\u00e9cutive. Cette cons\u00e9cration vient confirmer le succ\u00e8s des efforts entrepris par l\u2019ensemble des \u00e9quipes de l\u2019assureur. Le travail des collaborateurs, cette ann\u00e9e, a permis de consolider les acquis et de r\u00e9aliser cette performance. D\u2019apr\u00e8s les responsables de la voix du client, au sein de Wafa Assurance, pour relever le challenge de l\u2019ann\u00e9e prochaine et viser une 3\u00e8me\u00a0cons\u00e9cration, la compagnie poursuivra son plan de transformation centr\u00e9e sur le client. L\u2019objectif principal est d\u2019am\u00e9liorer davantage l\u2019exp\u00e9rience-client, gr\u00e2ce \u00e0 l\u2019esprit d\u2019\u00e9quipe, la collaboration entre toutes les Directions concern\u00e9es, la mont\u00e9e en puissance de l\u2019omnicanal et le d\u00e9ploiement d\u2019innovations, notamment au niveau des interfaces digitales.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wafa Assurance a remport\u00e9 l\u2019\u00c9lection Service Client de l\u2019Ann\u00e9e Maroc (ESCDA) dans la cat\u00e9gorie \u00abAssurance\u00bb pour la 2\u00e8me ann\u00e9e cons\u00e9cutive. Cette cons\u00e9cration vient confirmer le succ\u00e8s des efforts entrepris par l\u2019ensemble des \u00e9quipes de l\u2019assureur. Le travail des collaborateurs, cette ann\u00e9e, a permis de consolider les acquis et de r\u00e9aliser cette performance. D\u2019apr\u00e8s les responsables &hellip;<\/p>\n","protected":false},"author":9,"featured_media":19790,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108],"tags":[],"class_list":["post-19789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-assurance"],"_links":{"self":[{"href":"https:\/\/letempsmag.ma\/index.php?rest_route=\/wp\/v2\/posts\/19789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/letempsmag.ma\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/letempsmag.ma\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/letempsmag.ma\/index.php?rest_route=\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/letempsmag.ma\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19789"}],"version-history":[{"count":1,"href":"https:\/\/letempsmag.ma\/index.php?rest_route=\/wp\/v2\/posts\/19789\/revisions"}],"predecessor-version":[{"id":19791,"href":"https:\/\/letempsmag.ma\/index.php?rest_route=\/wp\/v2\/posts\/19789\/revisions\/19791"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/letempsmag.ma\/index.php?rest_route=\/wp\/v2\/media\/19790"}],"wp:attachment":[{"href":"https:\/\/letempsmag.ma\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/letempsmag.ma\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/letempsmag.ma\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}